Privacy Policy

Effective Date: October 25, 2026 | Last Updated: October 2026

1. Introduction

Welcome to Car Mechanic UAE ("we", "our", or "us"). We are committed to protecting the privacy and personal data of our customers, website visitors, and automotive repair clients in the United Arab Emirates. This Privacy Policy details how we collect, process, and safeguard information submitted through our website (https://carmechanicuae.com), by phone, or in person at our workshop in Al Karama, Dubai.

2. Information We Collect

We may collect information you provide directly to us when requesting a repair estimate, booking a service appointment, or communicating via WhatsApp:

• Contact details: Full name, telephone/mobile number, email address, and residential/business location in Dubai or UAE.
• Vehicle details: Vehicle make, model, year of manufacture, VIN (Vehicle Identification Number), plate number, mileage, and reported mechanical symptoms.
• Inquiry messages: Notes or descriptions of the required automotive services submitted via our online contact form.

3. How We Use Your Information

We use the collected information solely for legitimate automotive workshop operations:

• To prepare accurate quotations for parts, fluids, and mechanical labor.
• To schedule inspection and service slots at our workshop in Al Karama, Dubai.
• To communicate updates regarding the diagnosis, progress, and completion of your vehicle repair via phone call, SMS, or WhatsApp.
• To maintain vehicle service histories and warranty records.

4. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties or marketing brokers. We may share necessary details with trusted parts suppliers exclusively to source correct OEM components for your vehicle. We may also disclose information where mandated by UAE laws or regulatory authorities.

5. Data Security

We employ industry-standard physical, electronic, and procedural safeguards (including HTTPS encryption, parameterized database transactions, and restricted admin access) to protect customer data from unauthorized disclosure, loss, or misuse.

6. Cookies & Tracking

Our website uses strictly necessary cookies to ensure secure session operation, CSRF security verification, and optimal website rendering. We do not engage in intrusive third-party cross-site advertising tracking.

7. Contact Us

If you have any questions about this Privacy Policy or wish to update your contact information, please contact us:

• Workshop: Car Mechanic UAE
• Address: 7825+RJ9, Al Karama, Dubai, United Arab Emirates
• Phone / WhatsApp: +971 56 230 2397
• Email: info@carmechanicuae.com